FAQs

We print all Milton & Manor fabrics to order and therefore an allowance of 2-3 weeks is required to allow for the manufacturing process, especially during busy periods. However, delays in both the manufacturing process and local delivery may occur which are outside of our control and we apologise in advance for this. If small amounts are required, it is possible we may hold some in stock and if this is the case we will endeavour to get them out to you sooner.

Our delivery costs are for overnight delivery to a mainland UK address once the fabric has been printed and ready for shipping. Orders over £89 qualify for free shipping, make sure you select the free shipping box in your shopping basket before you proceed to checkout. Order below £89 and are currently priced at £18.46 per delivery. These prices can vary depending on our carrier’s charges.

If you are logged in as a customer or visiting as a guest you can purchase samples for a cost of £2.00 per sample. All sample shipping is free of charge. If you are a trade user then all samples are free of charge.

Please complete the Trade Application Form on the Trade Enquires page; alternatively contact our office stating your name, position in company, type of business, business name, address, email and telephone and number of years trading: Milton & Manor Limited The Harbour, Wellington, Herefordshire HR4 8AZ Tel: 01432 830515

Click on the ‘Shopping Bag’ button in the top left hand corner of the screen. Here you can review your order and make any changes to the basket quantities if necessary. Orders over £89 qualify for free shipping, make sure you select the free shipping box in your shopping basket before you proceed to checkout. Next, click on the ‘Proceed to checkout’ button to be taken to the page where you input your details and your delivery address, before choosing to pay by your preferred payment method at the bottom of the page. Once you click on a payment method you will be taken to the corresponding payment gateway to complete the order.

If you are logged in as a customer or visiting as a guest then you have the option to pay by credit or debit card or via Paypal. We accept the following; VISA, VISA Debit, Mastercard, Mastercard Debit, Maestro, American Express and JCB. If you are a trade user then you will receive a proforma invoice by email and you will have the option to pay by BACS transfer or Paypal.

The likely issue here is that you have entered your card details incorrectly, please carefully re-enter them and try again. Another common issue is when the billing address on the card is different to the delivery address and the billing address hasn’t been entered. Please go back and tick the option to enter a different billing address. If the problem persists please visit the Contact Us page and get in touch via telephone, email or the contact form.

The term ‘railroaded’ refers to the orientation of the fabric’s pattern as it is woven on the fabric roll. Regular fabric: The design is orientated to run along the length of the fabric and is the correct way as it comes off the roll. Railroaded fabric: The design is orientated to run along the length of the fabric (selvedge to selvedge) so that you must turn the roll 90 degrees to show the design running the correct way. The width of the fabric is then used for the drop.

Unfortunately we don’t.

If you have a trade account with us then you can only order products via email or over the phone. To apply for a trade account, please see relevant FAQ.

No, any overseas enquiries must be placed via email or over the phone.